Return Policy

At feeyn, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you have the right to return it under the conditions below, in accordance with European consumer protection laws.

✅ Right of Withdrawal (Widerrufsrecht)

As a consumer within the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason. The withdrawal period will expire 14 days from the day you receive the goods.

To exercise your right of withdrawal, please contact us at:

Email: support@feeyn.com
Subject: Return Request – Order #[your-order-number]

You may use our [Return Form] or simply send a clear email indicating your decision.

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📦 Return Conditions

To be eligible for a return, please ensure:

• The item is unused, unworn, unwashed, and in the same condition that you received it.

• The item is returned in its original packaging (if applicable).

• The return is initiated within 14 days of receiving your order.

We reserve the right to refuse returns that do not meet these conditions.

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💰 Refunds

Once we receive and inspect your return, we will notify you via email. If approved:

• A full refund will be issued to your original payment method within 5–10 business days.

• Shipping fees (if applicable) are non-refundable, unless the return is due to a damaged or incorrect item.

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🚚 Return Shipping

Customers are responsible for the cost of return shipping. If the product is defective, incorrect, or damaged, we will cover the return costs.

We recommend using a trackable shipping method to ensure your return is received.

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❌ Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products

• Gift cards

• Items marked as final sale

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ℹ️ Questions?

If you have any questions about returns, exchanges, or your rights as a customer, please reach out to us at support@feeyn.com. We're happy to help.